Quest Learning

by IIM Lucknow Alumna

Six Sigma is a quality program that, when all is said and done, improves your customer's experience, lowers your costs, and builds better leaders.

Six Sigma is a methodology that relies on a collaborative team effort to improve performance by systematically removing waste. Six Sigma at many organizations simply means a measure of quality that strives for near perfection. Six Sigma is a disciplined, data-driven approach and methodology for eliminating defects (driving toward six standard deviations between the mean and the nearest specification limit) in any process from manufacturing to transactional and from product to service.

Looking to launch a lucrative career as a quality specialist? Opportunities abound, but without the right set of credentials, getting anywhere in this domain can be a tough ask. And what better quality credential to acquire than the Six Sigma certifications! Famed the world over, the principles of Six Sigma find application in countless organizations spread across a wide range of sectors and professional domains.

Gain sufficient understanding of Six Sigma to be able to work effectively in improvement team. Apply Six Sigma principles and techniques to reduce process variation and improve quality and consistency. Contribute to your continuing professional development.

    UNIT 1 : INTRODUCTION & OVERVIEW: Introduction, What is Lean Six Sigma, Six Sigma benefits for individual and organizations, Six Sigma Philosphy, DMAIC overview, Six Sigma Roles & Responsibilities

    UNIT 2 : DEFINE: The Define phase introduction, Define CTQ, Identify & Analyse customer, Prepare Charter, Documenting existing processes, Team development

    UNIT 3 : MEASURE: The Measure phase introduction, Detailed process map, Concept of X & Y, Data identificaton, FEMA and Fishbone analysis, Data collection plan development, Measuremen system analysis, Measuring variation and Sigma level calculations

    UNIT 4 : ANALYZE: The Analyze phas introduction, Process analysis, Value added and non value added stps identification, FEMA process steps, Assemblish FEMS team, Completing FEMS template, Preparing occurance and detection tables, Graphical analysis - Data Stratification, Pareto Chart, Histogram, Box Chart, Scatter Diagram, 5 Why Analysis

    UNIT 5 : IMPROVE: The Improve introduction, Improvement strategy, Generating solution alternatives, Selecting best alternatives,Implement pilot phase, identify barriar to change, Solution implementation,

    UNIT 6 : CONTROL: The Control introduction, Mistake proofing (Poka-Yoke), Inspecing Vs. Mistake proofing, Discus eight type of solutions, Control chart, Run chart, process variation, Using MiniTab for plotting various charts.Developing and implementing control plan.

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